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Boldr

Technical Support Advocate

Boldr

Posted

yesterday

Philippines

Remote

PHP 31K

Full Time

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Sema Summary

Boldr is seeking a Technical Support Advocate to assist customers with their web development applications. This role is fully remote and aims to provide excellent customer service and technical solutions. Candidates should be able to resolve technical issues effectively and have knowledge of web development tools. The salary range is competitive, with an expected monthly income of around PHP31,000.

About Company

Boldr is a company focused on providing technical solutions and support for various applications, ensuring high-quality service for its customers.

Core Requirements

  • Experience in technical support
  • Knowledge of web development
  • Strong communication skills
  • Customer service orientation
  • Problem-solving ability

Responsibilities

  • Assist customers with technical issues
  • Provide solutions for web development applications
  • Communicate effectively with clients
  • Document customer interactions
  • Improve customer satisfaction
  • Troubleshoot software problems
  • Collaborate with the development team

Must Have skills

Technical supportCommunicationTroubleshootingCustomer serviceProblem-solving

Nice To Have Skills

Web developmentRemote work experienceTime management

Job Keywords

Technical SupportCustomer ServiceWeb DevelopmentRemoteProblem Solving

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