Semesteria Logo
Rimini Street

Technical Support Administrator

Rimini Street

Posted

last week

Remote

Remote

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Technical Support Administrator supports the Global Service Delivery team. The role requires strong organizational, analytical, and communication skills.

About Company

Rimini Street, Inc. is a global leader in enterprise software support, dedicated to helping clients achieve better business outcomes through innovative solutions.

Core Requirements

  • Bachelor's degree or equivalent experience
  • Fluent in Mandarin or Japanese and English
  • Experience in a technology-based field
  • Project Management experience preferred
  • Strong analytical and problem-solving skills

Responsibilities

  • Assist the Global Service Delivery leadership with projects
  • Monitoring Contingent Workforce engineers
  • Investigate data anomalies
  • Compile supporting information for client investigations
  • Drive maintenance of Engineer data
  • Facilitate client data maintenance in multiple systems
  • Assist new Engineers with HR onboarding

Must Have skills

SalesforceServiceNowQlikSharePointExcelProject ManagementProblem-solvingStrong communication skills

Job Keywords

Technical SupportAdministrationRemote WorkData AnalysisProject Management

Similar Jobs