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Technical Specialist
Specialized Bicycle Components
Posted
3 weeks ago

Singapore, Singapore

Onsite

SGD 4K

Mid Level

Full Time

Job Categories

Retail Technical Customer Sales Service

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Sema Summary

The Technical Specialist provides exceptional service to riders while balancing technical expertise and retail excellence. This role involves direct interaction with customers to enhance their experience and satisfaction.

About Company

Specialized Bicycle Components is dedicated to performance and innovation in cycling. Founded in 1974, they design and manufacture innovative bikes and gear, focusing on the needs of riders.

Core Requirements

Passion for cycling
Excellent communication skills
Ability to work weekends
Technical knowledge of bicycles
Experience in retail or customer service

Responsibilities

Engage with riders to understand their needs.
Provide technical advice and service options.
Assist with bike sales and customer inquiries.
Maintain cleanliness and organization in the store.
Fill out service work orders accurately.
Collaborate with team members to enhance service.
Attend to customer service inquiries promptly.

Must Have skills

Customer serviceTechnical expertise in cyclingCommunicationTeam collaborationPoint of sale proficiency

Job Keywords

Technical SpecialistCustomer ServiceCyclingRetailSales

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