Technical Services Manager
PT Anugerah Samudera Madanindo
Posted
3 weeks ago
Semarang, Central Java
Remote
IDR 12M
Mid Level
Contract
Sema Summary
As a Technical Services Manager, you will oversee the technical support team, ensuring high-quality service delivery to clients. The role involves managing client relationships, troubleshooting technical issues, and implementing service improvement initiatives. Candidates should possess strong technical knowledge and experience in a managerial role. This is a hybrid position based in Semarang, Central Java, offering a competitive salary.
About Company
PT Anugerah Samudera Madanindo specializes in providing technical support services, ensuring customer satisfaction through effective solutions and management.
Core Requirements
- Bachelor's degree in Engineering or a related field
- 3+ years of managerial experience
- Strong technical writing skills
- Ability to manage multiple projects
- Excellent communication skills
Responsibilities
- Manage the technical support team
- Oversee client service delivery
- Troubleshoot technical issues
- Implement service improvement initiatives
- Conduct team training and development
- Prepare reports on service metrics
- Collaborate with other departments
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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