Technical Service Manager
BATF GROUP
Posted
last week
Kuala Lumpur, Malaysia
Remote
MYR 8K
Mid Level
Full Time
Sema Summary
The Technical Services Manager oversees the delivery of technical services and advanced support. This role includes managing a team and conducting training sessions to improve customer knowledge and service efficiency.
About Company
BATF Group is a leading National High-Tech Enterprise specializing in water-based emulsions and functional additives for architectural coatings. With over 25 years of growth, it is recognized for its innovation and industry contributions.
Core Requirements
- Expertise in Technical Services
- Experience in Technical Support
- Strong Customer Service skills
- Training experience
- Educational background in Chemical Engineering or related field
Responsibilities
- Oversee technical service delivery
- Resolve troubleshooting issues
- Lead a technical support team
- Conduct training sessions
- Enhance customer and staff knowledge
- Build and maintain client relationships
- Manage service delivery processes
Must Have skills
Job Keywords
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