Technical Service Manager
Aviagen
Posted
3 weeks ago
Remote
Remote
USD 6K
Mid Level
Full Time
Sema Summary
Aviagen is seeking a Technical Service Manager for their APAC region to lead the technical service team. The candidate will be responsible for addressing technical issues and providing customer support across the region. This full-time remote position requires mid-level management experience, strong technical knowledge, and excellent communication skills. The ideal candidate will demonstrate a proactive approach in managing technical challenges while fostering team collaboration. Competitive salary is offered, reflecting the remote nature of the role.
About Company
Aviagen is a leading poultry breeding company, known for their commitment to developing high-quality breeding stock and providing excellent customer support worldwide.
Core Requirements
- Bachelor's degree in related field
- Proven experience in technical service
- Strong communication skills
- Team leadership experience
- Ability to solve complex issues
Responsibilities
- Lead the regional technical service team
- Address client technical inquiries
- Coordinate training for clients on technical matters
- Develop strategies for service improvement
- Provide feedback to product development teams
- Attend client meetings to understand their needs
- Ensure customer satisfaction and retention
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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