Technical Service Manager
Synthomer
Posted
yesterday
Kuala Lumpur, Malaysia
Onsite
MYR 6K
Full Time
Sema Summary
The Technical Service Manager role at Synthomer involves managing technical service and support for clients in Kuala Lumpur, Malaysia. This position requires expertise in customer engagement and technical problem resolution, ensuring satisfaction and operational efficiency. Strong communication and leadership skills will be essential in driving the team's success and addressing client inquiries. Candidates should possess relevant technical experience, and this role is full-time on-site.
About Company
Synthomer is a leading global manufacturer of specialty chemicals, specializing in polymers and surface solutions.
Core Requirements
- Bachelor's degree in a relevant field
- Experience in technical service roles
- Strong customer support skills
- Ability to manage a team
- Effective communication skills
Responsibilities
- Manage technical service operations
- Develop customer relationships
- Resolve technical issues for clients
- Lead a team of service technicians
- Implement customer feedback mechanisms
- Enhance product knowledge within the team
- Coordinate with other departments
Must Have skills
Nice To Have Skills
Job Keywords
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