Technical Service Lead
StarHub
Posted
3 weeks ago
Singapore
Onsite
SGD 6K
Senior Level
Contract
Sema Summary
StarHub is seeking a Senior Technical Service Lead for a 1-year contract in Singapore. The role requires strong leadership and technical skills to manage service teams and ensure quality service delivery. The candidate should have a background in technology and experience in team management. This position is ideal for individuals looking to advance their career in a dynamic environment.
About Company
StarHub is a leading telecommunications and media service provider in Singapore, offering a range of services to consumers and businesses.
Core Requirements
- Bachelor's degree in a related field
- 5+ years of experience in service management
- Strong technical background
- Leadership and team management skills
- Excellent communication abilities
Responsibilities
- Lead service teams to achieve performance targets
- Ensure quality service delivery and customer satisfaction
- Manage technical issues escalated by the team
- Develop and implement service improvement plans
- Collaborate with other departments to enhance service offerings
- Monitor service metrics and report on performance
- Train and develop team members
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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