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ClearSource BPO

Technical Project Review

ClearSource BPO

Posted

4 days ago

Pasig, National Capital Region, Philippines

Remote

PHP 40K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

ClearSource BPO is looking for a Technical Project Review professional with a background in Engineering or Drafting. The role focuses on accurate solar permit preparation, system activation, and customer education. Applicants should have 1-3 years of experience in technical support, preferably related to solar energy. Competitive salary and benefits include medical insurance, paid time off, and career growth opportunities, all delivered in a supportive team environment.

About Company

ClearSource BPO is dedicated to enhancing customer experiences, optimizing the customer journey from acquisition to lifecycle management. They specialize in outsourced customer care, leveraging technology such as AI/ML, and provide consulting services.

Core Requirements

  • Bachelor's in Engineering or related field
  • 1-3 years experience in technical support
  • Proficient in AutoCAD
  • Experience in solar-related projects
  • Strong communication skills

Responsibilities

  • Prepare accurate solar permit packages
  • Assist with system activation and onboarding
  • Educate customers about energy systems
  • Troubleshoot activation issues
  • Document issues and solutions
  • Participate in team meetings
  • Maintain professional communication

Benifits

  • Medical and dental insurance
  • Group life insurance
  • Paid time off
  • Career growth opportunities
  • Free meals for onsite employees

Must Have skills

Technical problem-solvingCustomer supportAutoCADCommunicationDetail-oriented

Nice To Have Skills

Project managementTeam collaborationData analysisSalesforceCRM systems

Tools Knowledge Requried

AutoCADCRMMicrosoft OfficeTicketing toolsVideo conferencing tools

Job Keywords

solartechnical supportcustomer servicepermit preparationsystem activation

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