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Finastra

Technical Engineer

Finastra

Posted

last week

Manila, National Capital Region, Philippines

Remote

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Technical Engineer at Finastra, you will be the key interface between clients and the Payments organization. This role involves handling technical client support, ensuring high customer satisfaction through effective issue resolution.

About Company

Finastra is a global provider of open finance software solutions, focusing on delivering reliable and secure mission-critical financial services software.

Core Requirements

  • University degree in Computer Science or related field
  • Strong knowledge of SQL
  • Experience in Payments domain
  • Basic scripting knowledge
  • Problem-solving skills

Responsibilities

  • Respond to customer requests
  • Perform technical investigations
  • Update clients on issue resolutions
  • Participate in client meetings
  • Validate defects thoroughly
  • Build simple scripts
  • Write technical specifications

Benifits

  • Unlimited vacation
  • Medical insurance
  • Life insurance
  • Retirement plan
  • Career development

Must Have skills

SQLUNIXWindowsAPI toolsProblem-solvingCommunicationCustomer support

Job Keywords

Technical SupportClient InteractionSQLPaymentsCustomer Experience

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