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NiCE

Technical Consultant

NiCE

Posted

3 weeks ago

Manila, National Capital Region, Philippines

Remote

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Technical Consultant role involves delivering specialized expertise for NICE products and services. It requires both technical and business responsibilities, engaging with clients to provide tailored solutions.

About Company

NiCE Ltd. is a global leader in AI and digital solutions, serving over 25,000 businesses worldwide. The company focuses on enhancing customer experiences and operational efficiency through innovative technologies.

Core Requirements

  • Bachelor’s degree in a technical or business field
  • 3+ years of professional experience
  • Experience with AI and contact center technologies
  • Proven skills in CRM integrations and APIs
  • Strong analytical and interpersonal skills

Responsibilities

  • Configure and develop NICE solutions
  • Lead design and development of AI applications
  • Optimize AI bots and services
  • Collaborate with project managers on rollouts
  • Conduct business analysis for tailored solutions
  • Mentor project teams and foster collaboration
  • Develop documentation for emerging products

Benifits

  • Flexible Work Model
  • Career Opportunities
  • Collaborative Environment

Must Have skills

Technical configurationProgrammingAI technologiesCRM integrationsProject managementAnalytical skillsInterpersonal skills

Job Keywords

Technical ConsultantAICRMProject ManagementConsulting

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