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Electrolux Group

Technical Assistant Manager

Electrolux Group

Posted

last week

Jakarta Metropolitan Area

Onsite

IDR 15M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Technical Assistant Manager will oversee technical and training functions to enhance consumer operational performance. This role involves supporting technicians and managing service center tools and training.

About Company

Electrolux Group is a global appliance leader, reinventing living experiences for over 100 years through sustainable solutions. They operate in around 120 markets with a diverse workforce dedicated to innovation.

Core Requirements

  • Bachelor's Degree in Engineering
  • 5 years of experience in the appliance industry
  • Experience in customer service management
  • Ability to lead and train teams
  • Technical knowledge of home appliances

Responsibilities

  • Assist SO manager with technical solutions.
  • Support field technicians with troubleshooting.
  • Create technical tips and training modules.
  • Manage system database for business improvement.
  • Conduct technical training sessions.
  • Define tools for technician usage.
  • Maintain service center working conditions.

Benifits

  • Flexibility of work hours
  • Discounts on products
  • Medical coverage
  • Continuous development investment

Must Have skills

Technical knowledgePeople leadershipCommunication skillsProblem-solvingMS Office proficiency

Job Keywords

Technical SupportTrainingCustomer ServiceHome AppliancesProblem Solving

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