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Technical Analyst
Oracle
Posted
last week

Trivandrum, Kerala, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Support IT Technical Analysis Engineering

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Sema Summary

The Technical Analyst role at Oracle focuses on providing support and analysis for technical issues. This position demands engaging with customers and resolving their inquiries effectively.

About Company

Oracle Corporation is a multinational computer technology company that offers a comprehensive suite of software and hardware products and services.

Core Requirements

Bachelor's degree in Computer Science or related field.
Experience in technical support and customer service.
Strong analytical skills.
Proficiency in troubleshooting technical issues.
Excellent communication skills.

Responsibilities

Provide technical support to customers.
Analyze and resolve technical issues.
Collaborate with the development team for product improvements.
Document customer interactions and solution outcomes.
Train customers on product features.
Monitor system performance and troubleshoot problems.
Stay updated on product changes and enhancements.

Must Have skills

Technical support skillsAnalytical thinkingCommunication skillsProblem-solving skillsCustomer service experience

Job Keywords

Technical SupportAnalystTroubleshootingCustomer ServiceCommunication

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