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Technical Analyst
Cision
Posted
last week

India

Remote

INR 60K

Mid Level

Full Time

Job Categories

Data Tech Analyst Customer Marketing

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Sema Summary

The CX Technical Analyst role involves supporting mid-market customers by designing and delivering technical solutions to enhance their experience. The position requires strong analytical skills and technical curiosity to solve complex challenges.

About Company

Cision is a global leader in consumer and media intelligence, providing PR and communication solutions to enhance engagement and visibility for over 75,000 organizations.

Core Requirements

1–3 years experience in data analysis or technical roles
Proficiency in Excel, PowerPoint, and Word
Ability to manage multiple priorities
Fluency in English
Technical aptitude and curiosity

Responsibilities

Become an advanced user of the Brandwatch product suite
Design and implement technical solutions for customers
Build scalable data solutions and visual dashboards
Translate complex data insights to non-technical stakeholders
Manage multiple priorities and deadlines
Work independently on technical challenges
Support customer experience initiatives

Must Have skills

Data analysisTechnical aptitudeTime managementData visualizationStrong communication

Job Keywords

Technical AnalystData analysisCustomer experienceData solutionsBrandwatch

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