Technical Analyst
Oracle
Posted
3 weeks ago
Metro Manila
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
As a Technical Analyst at Oracle, you will deliver post-sales support and solutions to customers. You will act as a primary contact for customer inquiries and assist internal teams with escalated issues.
About Company
Oracle is a leading cloud technology company that provides organizations with computing infrastructure and software to innovate and improve efficiency. With over 40 years of experience, Oracle is committed to diversity and community engagement.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in customer support
- Knowledge of Oracle products
- Strong problem-solving skills
- Ability to work independently
Responsibilities
- Deliver post-sales support to customers
- Resolve non-technical customer inquiries
- Assist with technical questions regarding Oracle products
- Facilitate customer relationships with support teams
- Research and develop solutions to customer issues
- Act as a technical interface to customers and partners
- Provide advice to internal teams on customer situations
Benifits
- Flexible medical options
- Life insurance
- Retirement options
- Paid volunteer hours
- Continuous learning resources
Must Have skills
Job Keywords
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