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Synopsys Inc

Technical Account Specialist

Synopsys Inc

Posted

yesterday

Bengaluru, Karnataka, India

Onsite

INR 60K

Full Time

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Sema

Sema Summary

The Technical Account Specialist at Synopsys Inc. will be responsible for providing high-level support to clients in high-technology sectors. The role requires strong technical skills and a focus on customer satisfaction, ensuring that clients are effectively managed and their technical needs are met. Successful candidates will engage directly with customers to solve issues, provide strategies, and foster relationships. Experience in technical support or account management is essential.

About Company

Synopsys Inc is a leading provider of electronic design automation software and services, specializing in high-tech solutions.

Core Requirements

  • Bachelor's degree in relevant field
  • Strong communication skills
  • Experience in customer relations
  • Technical troubleshooting abilities
  • Knowledge of high-tech industries

Responsibilities

  • Manage client accounts and relationships
  • Provide technical support to customers
  • Analyze customer needs and propose solutions
  • Collaborate with internal teams for issue resolution
  • Document customer interactions and feedback
  • Conduct customer training and onboarding
  • Stay updated on industry trends and technologies

Must Have skills

CommunicationTechnical supportAccount managementProblem solvingClient relations

Nice To Have Skills

Project managementSales skillsTeam collaborationAnalytical skillsTime management

Job Keywords

Technical SupportCustomer ServiceAccount ManagementClient RelationsHigh Tech

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