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Technical Account Manager
Visa
Posted
3 weeks ago

Pasay, National Capital Region, Philippines

Remote

PHP 60K

Mid Level

Full Time

Job Categories

IT Support Management Consulting Sales

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Sema Summary

The Technical Account Manager at Visa serves as the technical liaison for high-value clients, ensuring optimal integration and support. This role involves managing relationships, addressing technical challenges, and promoting product enhancements.

About Company

Visa is a global leader in digital payments, facilitating transactions across more than 200 countries and territories. The company aims to uplift everyone by providing the best payment solutions.

Core Requirements

Bachelor's degree in Computer Science or related field
2+ years of experience in account management
Strong understanding of technical concepts and programming languages
Excellent communication skills in English and Thai
Ability to manage multiple projects simultaneously

Responsibilities

Act as the primary technical contact for merchants and partners
Oversee and coordinate implementations for new clients
Support pitching Cybersource products to partners
Suggest business opportunities for clients
Define engagement processes between partners and Cybersource
Manage production issues from escalation to resolution
Conduct product training and business reviews

Must Have skills

Customer supportAccount managementTechnical knowledge of payment systemsStrong negotiation skillsProject management

Job Keywords

Technical Account ManagerPayment SystemsClient RelationsIntegrationCustomer Support

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