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Technical Account Manager
TrustArc
Posted
3 weeks ago

Philippines

Remote

PHP 50K

Junior Level

Full Time

Job Categories

Management Customer Support Technical Remote

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Sema Summary

The Associate Technical Account Manager I role at TrustArc involves managing client relationships, addressing technical inquiries, and ensuring customer satisfaction. This position is fully remote and requires proactive communication skills. Ideal candidates should have a solid understanding of technical concepts and a passion for customer service. You'll work with cross-functional teams to support client needs and contribute to project success. A full-time commitment is expected.

About Company

TrustArc is a company focused on providing solutions for privacy and data protection, helping organizations navigate compliance and enhance their customer trust.

Core Requirements

Bachelor's degree
Excellent communication skills
Technical understanding
Customer service experience
Problem-solving abilities

Responsibilities

Manage client accounts and relationships
Respond to technical inquiries
Ensure customer satisfaction
Communicate project timelines
Collaborate with technical teams
Monitor account performance
Assist in training clients on products

Must Have skills

CommunicationTechnical knowledgeCustomer serviceProblem-solvingProject management

Nice To Have Skills

Sales experienceTeam collaborationData analysisClient managementAdaptability

Job Keywords

Technical Account ManagerCustomer SupportClient RelationsRemote WorkProblem Solving

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