Technical Account Manager
NiCE
Posted
4 days ago
Manila, National Capital Region, Philippines
Remote
PHP 80K
Senior Level
Full Time
Sema Summary
The Senior Technical Account Manager fosters customer relationships and manages enterprise-level accounts. This role is focused on providing technical guidance while driving business outcomes for clients.
About Company
NiCE Ltd. delivers AI-powered software solutions to over 25,000 global businesses, aiming to improve customer experience and operational efficiency.
Core Requirements
- Bachelor’s degree in Business Management or related field
- 10+ years in customer account management
- 5+ years in Enterprise Account Management
- Strong communication skills
- Technical knowledge in relevant fields
Responsibilities
- Act as the primary contact for enterprise accounts
- Collaborate with Sales and Engineering teams
- Maintain relationships with customer organizations
- Drive ROI with NiCE products
- Engage teams to resolve technical challenges
- Coordinate project alignments
- Lead improvements and share expertise
Benifits
- Hybrid work model
- Career development opportunities
Must Have skills
Job Keywords
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