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Technical Account Manager
Nasdaq
Posted
3 months ago

Bengaluru East, Karnataka, India

Remote

INR 90K

Mid Level

Full Time

Job Categories

Management Technology Client Support Finance

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Sema Summary

Nasdaq is seeking a Technical Account Manager for their Client Service Management team. This role entails providing technical support for key Marketplace Technology clients in APAC.

About Company

Nasdaq is a leading global provider of trading, clearing, exchange technology, and financial services, committed to advancing economic progress and creating equitable opportunities.

Core Requirements

Degree in Engineering or related field
6+ years of experience in Client Success in financial markets
Knowledge of Clearing and CSD systems
Experience with AWS and Cloud technologies
Strong communication and interpersonal skills

Responsibilities

Provide technical support services to clients.
Coordinate and resolve client incidents.
Participate in release approval meetings.
Act as an Incident Manager during critical issues.
Work with product and project teams on enhancements.
Manage technical projects and client satisfaction.
Monitor and update clients regularly.

Benifits

Medical insurance
Annual monetary bonus
Employee Stock Purchase Program
Flexible working schedule
Flex day program
Internal mentorship program

Must Have skills

Client relationship managementTechnical supportProject management Cloud technologies (AWS)Communication

Job Keywords

Technical Account ManagerClient SuccessProject ManagementFinancial MarketsTechnical Support

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