Technical Account Manager
dLocal
Posted
last week
Manila, National Capital Region, Philippines
Remote
PHP 60K
Mid Level
Full Time
Sema Summary
The Technical Account Manager at dLocal manages the technical relationship with customers. The role involves onboarding new clients and ensuring satisfaction through solution customization.
About Company
dLocal bridges the payments innovation gap between global enterprise companies and customers in emerging economies, offering over 900 payment methods across 40 countries.
Core Requirements
- Bachelor's degree in engineering or computer science
- 2+ years of experience
- Fluent in English
- Knowledge of SQL
- Experience in customer-focused technical roles
Responsibilities
- Provide technical service during onboarding
- Analyze business requirements for solutions
- Expand customer relationships
- Monitor product integration progress
- Collaborate with Product and Development teams
- Manage customer expectations
- Build strong customer relationships
Benifits
- Remote work
- Flexible schedules
- Learning development
- Language classes
- Social budget
Must Have skills
Job Keywords
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