Technical Account Manager
ibex
Posted
2 days ago
Muntinlupa City
Onsite
PHPnull
Full Time
Sema Summary
As a Technical Account Manager at ibex, you'll be responsible for managing and nurturing relationships with clients, ensuring they receive optimal service and support. The role involves liaising between technical teams and clients, resolving issues, and identifying upsell opportunities. Ideal candidates should have strong communication and problem-solving skills, with a background in account management or technical support. This position is based in Muntinlupa City, offering a full-time opportunity in a collaborative environment.
About Company
ibex is a service provider focused on delivering quality customer engagement solutions. We strive to enhance client satisfaction while optimizing account relationships through dedicated support and technical expertise.
Core Requirements
- Bachelor's degree
- Technical background
- Experience in account management
- Strong communication skills
- Problem-solving ability
Responsibilities
- Manage client relationships
- Coordinate with technical teams
- Resolve client issues
- Identify upsell opportunities
- Conduct regular account reviews
- Provide product training
- Develop client engagement strategies
Must Have skills
Nice To Have Skills
Job Keywords
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