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Tech Support Practitioner
Accenture
Posted
yesterday

Gurugram, Haryana, India

Onsite

INR 40K

Full Time

Job Categories

Support IT Consulting Technology Customer

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Sema Summary

Accenture is seeking a Tech Support Practitioner in Gurugram, India. This role involves providing technical assistance and resolving issues faced by clients. Candidates should have strong problem-solving skills and the ability to communicate effectively. This is a full-time on-site position aimed at enhancing customer satisfaction by delivering efficient tech support services.

About Company

Accenture is a global professional services company specializing in IT services and consulting, known for innovative solutions and a dynamic work environment.

Core Requirements

Bachelor's degree in IT or related field
Strong troubleshooting skills
Excellent communication skills
Ability to work in a team environment
Customer service orientation

Responsibilities

Provide technical support to clients
Troubleshoot and resolve technical issues
Document support interactions and resolutions
Collaborate with team members to improve processes
Train clients on product usage
Maintain a high level of customer satisfaction
Stay updated with the latest technologies

Must Have skills

TroubleshootingCommunicationTechnical KnowledgeCustomer ServiceTeamwork

Nice To Have Skills

Problem SolvingTime ManagementAttention to Detail

Job Keywords

SupportTechnicalCustomer ServiceProblem SolvingIT

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