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Tech Support Practitioner
Accenture
Posted
last week

Bengaluru, Karnataka, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Support IT Technology Operations Consulting

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Sema Summary

The Infra Tech Support Practitioner provides ongoing technical support and maintenance for production and development systems. The role includes troubleshooting and implementing technologies across various platforms.

About Company

Accenture is a global professional services company that specializes in digital, cloud, and security services. It combines experience across multiple industries to deliver strategic consulting and operational expertise.

Core Requirements

Minimum 3 years of experience in technical support
15 years of full-time education
Proficiency in Backup and Recovery Systems
Strong understanding of system maintenance
Experience in troubleshooting at L1 and L2 levels

Responsibilities

Provide ongoing technical support for systems and software.
Implement technology at the operating system level.
Perform L1 and L2 troubleshooting.
Collaborate with teams to resolve technical issues.
Maintain documentation for systems and procedures.
Actively participate in team discussions.
Contribute solutions to work-related problems.

Must Have skills

Backup and Recovery SystemsSystem maintenanceTroubleshootingTechnical supportDocumentation management

Job Keywords

Tech SupportSystem AdministrationBackup SolutionsTroubleshootingIT Consulting

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