Tech Support Analyst
UBS
Posted
last week
Singapore, Singapore
Onsite
SGD 5K
Mid Level
Full Time
Sema Summary
The Tech Support Analyst at UBS provides critical IT services for the Wealth Management business. This role supports the Service & Product Manager and ensures high-quality standards across workflows and applications.
About Company
UBS is a leading global wealth manager and universal bank headquartered in Zurich, Switzerland. With a focus on collaboration and diversity, UBS offers a range of financial services in over 50 countries.
Core Requirements
- Bachelor's degree in IT or related field.
- Less than 5 years of experience in IT support.
- Strong knowledge of UNIX and SQL.
- Familiarity with automation tools like Splunk.
- Ability to communicate technical concepts to non-technical stakeholders.
Responsibilities
- Support Service & Product Manager with technical domains.
- Ensure highest quality standards for applications.
- Manage existing IT products and services.
- Define workarounds for known errors.
- Initiate process improvements.
- Maintain a comprehensive knowledge database.
- Engage with senior IT stakeholders and business partners.
Must Have skills
Job Keywords
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