Tech Support Analyst
Optum Philippines
Posted
last week
Alabang
Onsite
PHP 50K
Full Time
Sema Summary
The Tech Support Analyst role focuses on providing technical assistance to clients. The position is based in Alabang, Philippines, with a full-time commitment.
About Company
Optum Philippines provides healthcare technology solutions and services. The company is part of UnitedHealth Group, focused on improving healthcare delivery through innovative technology.
Core Requirements
- Bachelor's degree in IT or related field
- Strong troubleshooting skills
- Experience in customer service
- Knowledge of software support
- Ability to work in a team environment
Responsibilities
- Provide technical support to clients
- Diagnose and resolve technical issues
- Communicate with customers via phone and email
- Document support cases and resolutions
- Collaborate with IT teams to improve systems
- Monitor system performance and reliability
- Train users on software applications
Must Have skills
Job Keywords
Similar Jobs
Tech Support Analyst
Optum Philippines
Cebu, Central Visayas, Philippines
Tech Support Analyst
Optum Philippines
Makati, National Capital Region, Philippines
IT Support Analyst
Vishay Intertechnology, Inc.
Makati, National Capital Region, Philippines
Trade Support Analyst
JPMorganChase
Metro Manila
RPA Support Analyst
SQME Professionals, Inc
Parañaque, National Capital Region, Philippines
Sales Support Analyst
Empower
Taguig, National Capital Region, Philippines
Operations Support Analyst
RCBC
Makati
Operations Support Analyst
RCBC
Makati, National Capital Region, Philippines
Technical Support
Accenture
Metro Manila
Technical Support
Tap Growth ai
Parañaque, Philippines
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.