Semesteria Logo
Sonata Software

Teams Voice Engineer

Sonata Software

Posted

3 weeks ago

Malaysia

Remote

MYR 10K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Teams Voice Engineer will specialize in Microsoft Teams, focusing on customer engagement and technical support. This role requires strong communication skills and a deep understanding of Unified Communications.

About Company

Sonata Software is a leading Modernization engineering company, specializing in cloud and data modernization, and digital transformation services. Founded in 1986, it has a global presence and partnerships with major technology providers.

Core Requirements

  • 5+ years in customer-facing IT roles
  • BA/BS in Information Technology or related field
  • Experience with Microsoft Teams and collaboration platforms
  • Strong communication and interpersonal skills
  • Ability to deliver technical solutions and support

Responsibilities

  • Engage with customers to understand their Microsoft Teams needs.
  • Provide expert guidance and support for Microsoft Teams.
  • Deliver technical solutions to optimize Microsoft Teams performance.
  • Conduct workshops and training sessions for customers.
  • Document solutions and best practices for internal use.
  • Assist in the deployment and customization of Microsoft Teams.
  • Troubleshoot issues related to Microsoft Teams and integrations.

Must Have skills

Microsoft Teams administrationUnified Communications architectureAnalytical and problem-solving skillsCustomer engagementScripting with PowerShell

Job Keywords

Microsoft TeamsVoice EngineeringUnified CommunicationsCustomer SupportTechnical Solutions

Similar Jobs