Team Manager
ibex
Posted
3 weeks ago
Davao
Onsite
PHP 40K
Mid Level
Full Time
Sema Summary
As a Team Manager at ibex, you will oversee a team in the telecommunications sector, focusing on customer support and operations in Davao. Your responsibilities will include managing team performance, ensuring customer satisfaction, and driving operational excellence. The role requires a mid-level candidate with relevant management experience. This position offers a full-time employment opportunity in a dynamic team environment.
About Company
ibex is a leading company in the telecommunications industry, specializing in customer support and operational solutions.
Core Requirements
- Bachelor's degree
- Team management experience
- Strong communication skills
- Problem-solving abilities
- Experience in customer support
Responsibilities
- Manage team performance metrics
- Ensure high levels of customer satisfaction
- Develop team training programs
- Monitor operational processes
- Implement performance improvement strategies
- Facilitate team meetings
- Collaborate with other departments
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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