Semesteria Logo
Stefanini North America and APAC

Team Leader

Stefanini North America and APAC

Posted

3 weeks ago

Pasay, National Capital Region, Philippines

Remote

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Team Leader will manage a team in a hybrid work environment, focusing on performance metrics and team motivation. Responsibilities include coaching, conflict resolution, and ensuring adherence to company policies.

About Company

Stefanini is a Brazilian multinational company specializing in IT services and consulting, with a strong focus on digital transformation and AI solutions.

Core Requirements

  • University degree or equivalent
  • 3 years of leadership experience in ITO
  • 1 year leading a Deskside/Field Technician team
  • Excellent communication skills
  • Strong attention to detail

Responsibilities

  • Create an inspiring team environment
  • Set clear team goals and monitor performance
  • Delegate tasks and oversee daily operations
  • Provide coaching and training to team members
  • Address escalations and communicate with clients
  • Conduct performance evaluations and merit reviews
  • Manage team metrics and report on performance

Must Have skills

LeadershipCommunicationPerformance metrics analysisMS Excel proficiencyConflict resolution

Job Keywords

Team LeaderManagementIT ServicesCoachingPerformance Metrics

Similar Jobs