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WNS

Team Leader

WNS

Posted

3 weeks ago

Pasig, National Capital Region

Onsite

PHP 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Team Leader for the Corporate Travel Account will oversee daily operations and lead a team to ensure excellent client service. The role involves managing travel arrangements, onboarding new team members, and collaborating with other departments. A strong background in corporate travel and previous leadership experience is essential. The position is full-time and based in Pasig, National Capital Region, Philippines, with a competitive salary.

About Company

WNS is a global business process management company that provides a range of services to help organizations improve their operational efficiency.

Core Requirements

  • Bachelor's degree
  • Leadership experience
  • Corporate travel knowledge
  • Strong communication skills
  • Ability to manage teams

Responsibilities

  • Lead a team in corporate travel management
  • Ensure high levels of customer satisfaction
  • Monitor team performance metrics
  • Train and onboard new employees
  • Develop strategies to improve service delivery
  • Manage client relationships effectively
  • Collaborate with cross-functional teams

Must Have skills

LeadershipCommunicationConflict resolutionTeam managementCustomer service

Nice To Have Skills

Project managementAnalytical skillsTime managementTravel industry knowledgeBudgeting skills

Job Keywords

team leadercorporate travelmanagementcustomer serviceoperations

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