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Concentrix

Team Leader

Concentrix

Posted

last week

Pasay, National Capital Region, Philippines

Onsite

PHP 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Team Leader will oversee a team within the company, ensuring operational efficiency and performance. This role requires effective management and excellent communication skills.

About Company

Concentrix is a leading global provider of customer engagement services, committed to delivering exceptional support and solutions for various companies.

Core Requirements

  • Basic management skills
  • Proven leadership experience
  • Strong communication abilities
  • Ability to motivate team members
  • Bachelor's degree in a relevant field

Responsibilities

  • Manage team performance and productivity
  • Provide coaching and feedback to team members
  • Coordinate daily operations and schedules
  • Ensure customer satisfaction and quality control
  • Develop training programs for staff
  • Set team goals and objectives
  • Analyze team performance metrics

Must Have skills

LeadershipCommunicationTeam ManagementProblem SolvingCustomer Service

Job Keywords

Team LeaderManagementLeadershipCustomer SupportPerformance Management

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