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TaskUs

Team Leader

TaskUs

Posted

last week

Mumbai Metropolitan Region

Onsite

IDR 16M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Team Leader role at TaskUs involves managing teams to deliver outsourced digital services. Candidates will support growth while maintaining a people-first culture.

About Company

TaskUs provides outsourced digital services to technology companies, emphasizing a people first culture and innovative solutions.

Core Requirements

  • Bachelor's degree or equivalent experience
  • Experience in team management
  • Strong communication skills
  • Ability to handle multiple tasks
  • Problem-solving skills

Responsibilities

  • Lead and manage a team of customer service representatives.
  • Ensure high-quality service delivery to clients.
  • Train and mentor team members.
  • Monitor team performance metrics.
  • Develop strategies for process improvement.
  • Collaborate with other departments for operational success.
  • Foster a positive and inclusive team culture.

Benifits

  • competitive salary
  • comprehensive benefits packages
  • internal mobility
  • professional growth
  • inclusive environment

Must Have skills

LeadershipCustomer serviceCommunicationProblem-solvingTeam management

Job Keywords

Team LeaderManagementCustomer ServiceBPOOperations

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