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Fairmont Hotels & Resorts

Team Leader

Fairmont Hotels & Resorts

Posted

last week

Makati, National Capital Region, Philippines

Onsite

PHP 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Team Leader will supervise the In-Room Dining team at Fairmont Makati, ensuring adherence to service standards. This role requires a strong focus on guest service and team motivation.

About Company

Fairmont Hotels & Resorts offers luxurious hospitality experiences globally, blending elegance with local culture. With over 100 properties, they provide unparalleled service and unique stays in prime locations.

Core Requirements

  • Degree in Hospitality Management
  • Minimum 2 years experience in luxury hotels
  • Strong leadership skills
  • Excellent guest service skills
  • Knowledge of In-Room Dining operations

Responsibilities

  • Lead the In-Room Dining team.
  • Ensure quality service standards.
  • Address guest concerns promptly.
  • Implement established policies and procedures.
  • Motivate team members to achieve excellence.
  • Conduct training for new staff.
  • Monitor safety and sanitation policies.

Must Have skills

LeadershipGuest serviceTeam motivationMicros software proficiencyMS Office applications

Job Keywords

Team LeaderIn-Room DiningHospitalityService ExcellenceLuxury Hotel

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