Semesteria Logo
Concentrix

Team Leader

Concentrix

Posted

last week

Baruipur, West Bengal

Onsite

INR 40K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Concentrix is seeking a Team Leader to manage a team effectively. This role requires strong leadership and operational management skills.

About Company

Concentrix is a leading global provider of customer engagement services and technology. The company focuses on delivering exceptional customer experiences.

Core Requirements

  • Proven experience in a leadership role.
  • Strong communication and interpersonal skills.
  • Ability to manage team dynamics.
  • Familiarity with performance metrics.
  • Bachelor's degree in a related field.

Responsibilities

  • Oversee daily team operations.
  • Train and develop team members.
  • Monitor team performance and provide feedback.
  • Ensure customer satisfaction through effective service.
  • Collaborate with upper management on strategies.
  • Implement process improvements.
  • Manage resource allocation effectively.

Must Have skills

Leadership skillsCommunication skillsProblem-solving abilitiesTeam managementPerformance analysis

Job Keywords

team leadermanagementcustomer serviceoperationsleadership

Similar Jobs