Team Lead
NTT DATA, Inc.
Posted
yesterday
Delhi
Remote
INR 60K
Full Time
Sema Summary
NTT DATA, Inc. is seeking a Team Lead in Support Services, based in Delhi. The role involves leading a team and ensuring excellent service delivery. Candidates should have experience in team management and a strong understanding of support services. The job offers hybrid work flexibility and an estimated salary of INR 60000 per month. Ideal candidates will have demonstrated leadership abilities and relevant experience in IT support.
About Company
NTT DATA, Inc. is a global IT service provider, committed to innovation and delivering top-tier technology solutions to businesses.
Core Requirements
- Leadership experience
- Support service background
- Team management skills
- Problem-solving abilities
- Effective communication
Responsibilities
- Lead a team of support service professionals.
- Manage team performance and productivity.
- Ensure quality service delivery to clients.
- Develop training programs for team members.
- Handle escalated customer issues effectively.
- Facilitate communication between team members and management.
- Monitor and report on service metrics.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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