Team Lead
NTT DATA
Posted
yesterday
Mumbai Metropolitan Region
Remote
INR 60K
Mid Level
Full Time
Sema Summary
As a Team Lead in Support Services at NTT DATA, you will oversee the operations and management of support teams. This role requires effective leadership, excellent communication skills, and a solid background in IT services. The position is based in the Mumbai Metropolitan Region and offers a hybrid working arrangement. Candidates should have experience managing teams and driving project success.
About Company
NTT DATA is a global IT service provider that delivers technology services and solutions to help clients achieve their business objectives. Dedicated to innovation and excellence, NTT DATA focuses on transforming businesses through technology.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in team leadership
- Strong communication skills
- Background in IT support services
- Problem-solving abilities
Responsibilities
- Lead the support services team
- Manage escalated customer issues
- Drive team performance and productivity
- Ensure compliance with company protocols
- Collaborate with other departments
- Train and mentor team members
- Analyze support metrics and improve processes
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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