Team Lead
Work Aura
Posted
2 weeks ago
Nagpur, Maharashtra, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
As a Team Lead in the BPO sector at Work Aura, you will oversee operations specifically focused on domestic e-commerce. This role requires strong leadership skills and experience in handling teams efficiently. You will be responsible for ensuring high performance while managing daily operations. The position is based in Nagpur, Maharashtra, offering a full-time employment opportunity. Ideal candidates will possess a solid understanding of BPO processes and have experience in team management.
About Company
Work Aura is dedicated to providing exceptional operational solutions in the BPO sector, particularly focusing on domestic e-commerce. The company values efficiency, teamwork, and innovation in its approach to business.
Core Requirements
- Bachelor's degree
- 3 years of BPO experience
- 2 years in a leadership role
- Strong communication skills
- Team management experience
Responsibilities
- Oversee daily BPO operations
- Lead and mentor a team
- Coordinate with other departments
- Implement performance metrics
- Ensure adherence to quality standards
- Resolve operational issues
- Train new team members
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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