Team Lead
Semesteria
Posted
2 weeks ago
Mumbai, Maharashtra, India
Onsite
INR 50K
Mid Level
Full Time
Sema Summary
As a Team Lead in Customer Service Sales, you will oversee a team in a fast-paced environment focused on customer satisfaction and sales efficiency. This role requires strong leadership and communication skills, as well as expertise in sales strategies. You will manage team performance and ensure customer queries are resolved efficiently. Ideal candidates should have a background in customer service and team management.
About Company
Semesteria is a dynamic company focusing on customer satisfaction and optimizing sales processes. We value leadership and continuous improvement in our operations.
Core Requirements
- Experience in customer service
- Leadership skills
- Strong communication abilities
- Problem-solving skills
- Sales strategy knowledge
Responsibilities
- Manage daily team operations
- Train and develop team members
- Monitor performance metrics
- Ensure high levels of customer satisfaction
- Implement sales strategies
- Resolve customer complaints
- Collaborate with management on goals
Must Have skills
Nice To Have Skills
Job Keywords
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