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Aprio

Tax Help Desk Associate

Aprio

Posted

yesterday

Clark Freeport and Special Economic Zone

Remote

PHP 30K

Full Time

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Sema

Sema Summary

The Tax Help Desk Associate position at Aprio involves assisting clients in navigating CCH Axcess Tax, GoSystems RS Tax, and K1X software. Responsibilities include responding to inquiries, troubleshooting tax-related issues, and providing exceptional customer support. This role is ideal for candidates with a background in tax, accounting, or financial services. It offers a hybrid work model based in the Central Luzon area. Although specific experience requirements are not mentioned, strong communication skills and familiarity with tax software are essential.

About Company

Aprio is a leading advisory firm that offers innovative solutions in accounting, tax, and consulting services aimed at fostering business growth.

Core Requirements

  • Bachelor's degree in Accounting or related field
  • Experience in customer support or tax services
  • Familiarity with tax software
  • Strong problem-solving skills
  • Excellent communication skills

Responsibilities

  • Assist clients with tax software issues
  • Respond to customer inquiries promptly
  • Provide troubleshooting support for tax-related concerns
  • Ensure compliance with tax regulations
  • Document customer interactions meticulously
  • Work as part of a team to improve processes
  • Train clients on software usage and features

Must Have skills

Customer serviceTax software knowledgeCommunicationProblem-solvingAttention to detail

Nice To Have Skills

Accounting principlesTeam collaborationData analysis

Tools Knowledge Requried

CCH Axcess TaxGoSystems RS TaxK1X

Job Keywords

TaxCustomer SupportFinanceAccountingSoftware

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