Systems Lead
Asticom Technology Inc.
Posted
4 days ago
Taguig, National Capital Region, Philippines
Onsite
PHP 80K
Senior Level
Full Time
Sema Summary
The Principal Systems & Service Delivery Lead is responsible for the architectural governance and delivery within the enterprise ecosystem. This role ensures compliance with SLAs and optimizes the IT service delivery process.
About Company
Asticom Technology Inc. is a Philippine-based shared service company under the Ayala conglomerate, focused on providing superior customer experiences through high-quality responsive services and innovative solutions.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in IT service delivery
- Strong leadership skills
- Knowledge of vendor management
- Understanding of risk management
Responsibilities
- Lead delivery of IT services across the software ecosystem.
- Ensure compliance with SLAs and KPIs.
- Design and manage the enterprise endpoint architecture.
- Oversee vendor performance and contract compliance.
- Lead the development of disaster recovery plans.
- Implement 'Privacy by Design' standards.
- Manage complex technical issues.
Benifits
- Career growth
- Flexible work arrangements
- Diversity programs
- Continuous learning
- Employee satisfaction efforts
Must Have skills
Job Keywords
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