System Analyst
Land Transport Authority
Posted
3 weeks ago
Singapore, Singapore
Onsite
SGD 6K
Mid Level
Full Time
Sema Summary
The role involves developing the Enterprise Feedback Management System to manage citizen feedback. It requires strong analytical skills and experience in CRM solutions.
About Company
The Land Transport Authority (LTA) is a statutory board under the Ministry of Transport that plans, builds, and maintains Singapore’s land transport infrastructure and systems.
Core Requirements
- Bachelor’s degree in IT or related field
- Experience in business analysis in CRM
- Strong analytical and problem-solving skills
- Experience with CRM solutions
- Ability to work collaboratively
Responsibilities
- Develop the Enterprise Feedback Management System
- Manage citizen feedback processes
- Integrate with asset management systems
- Draft user stories for technical teams
- Evaluate CRM systems for feasibility
- Collaborate with diverse stakeholders
- Ensure high-quality user experiences
Must Have skills
Job Keywords
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