Support Supervisor
Semesteria
Posted
last week
Manila, National Capital Region, Philippines
Remote
PHP 70K
Mid Level
Full Time
Sema Summary
The Support Supervisor role involves managing a team and ensuring high responsiveness to customer messages. Candidates should have previous supervisory experience and a strong leadership mindset.
About Company
Semesteria is a dynamic company focused on innovative solutions and efficient team management.
Core Requirements
- Supervisor or Team Lead experience
- Stable internet connection
- Ability to work during US hours
- Business Partner mindset
- High responsiveness to customer needs
Responsibilities
- Manage team recruitment and onboarding.
- Train team members using established SOPs.
- Ensure timely responses to customer queries.
- Monitor team performance and provide feedback.
- Handle budgeting and resource allocation.
- Adapt to flexible working hours.
- Support team growth and development.
Must Have skills
Job Keywords
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