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Cushman & Wakefield

Support Supervisor

Cushman & Wakefield

Posted

2 days ago

Greater Hyderabad Area

Remote

INR 50K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Cushman & Wakefield is seeking a Support Supervisor to oversee a team in the Greater Hyderabad Area. This full-time position focuses on managing support operations, ensuring customer satisfaction, and leading a remote team. Candidates should possess the ability to guide and mentor team members effectively. The ideal candidate should also be adaptable and customer-focused.

About Company

Cushman & Wakefield is a global real estate services firm known for providing expert advisory services in commercial real estate. They emphasize innovation and tailored solutions to meet client needs.

Core Requirements

  • Experience in support management
  • Strong leadership skills
  • Excellent communication abilities
  • Proficiency in customer service
  • Relevant degree or equivalent experience

Responsibilities

  • Manage day-to-day support operations
  • Lead and mentor support staff
  • Ensure customer satisfaction
  • Develop training programs
  • Monitor team performance
  • Implement process improvements
  • Coordinate with other departments

Must Have skills

LeadershipCommunicationCustomer serviceProblem-solvingTeam management

Nice To Have Skills

Project managementTechnical expertiseConflict resolutionData analysisTime management

Tools Knowledge Requried

CRM softwareHelpdesk softwareCommunication toolsProject management tools

Job Keywords

supportsupervisorcustomer serviceleadershipremote

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