Search for Jobs

Support Specialist
Qualifacts
Posted
last week

Vadodara, Gujarat, India

Onsite

INR 30K

Entry Level

Full Time

Job Categories

Support Customer Software Health Technical

Match

Skills

Experience

Industry

Sema Summary

As a Support Specialist, you will provide technical support and excellent customer service. You will also assist with training and resolving customer inquiries effectively.

About Company

Qualifacts is a leading provider of software solutions for behavioral health and human services, serving over 2,700 organizations across the United States.

Core Requirements

Bachelor's degree or High School diploma with relevant experience.
1 year of customer service experience.
Knowledge of EHR/Software solutions.
Ability to ask probing questions.
Effective verbal and written communication skills.

Responsibilities

Provide technical support to customers.
Research and troubleshoot software problems.
Deliver outstanding customer service.
Train and consult customers on software use.
Communicate effectively with team and customers.
Participate in various service offerings.
Resolve complex customer requests.

Must Have skills

Customer service skillsTechnical support abilitiesEffective listeningProblem-solving skillsTeam collaboration

Job Keywords

Support SpecialistTechnical SupportCustomer ServiceBehavioral HealthEHR Software

Similar Jobs