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People Prime Worldwide

Support Specialist

People Prime Worldwide

Posted

yesterday

Bengaluru, Karnataka, India

Remote

INR 40K

Contract

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Skills

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Industry

Sema

Sema Summary

The Support Specialist role at People Prime Worldwide focuses on providing assistance and support related to ServiceNow platforms. The position is based in Bengaluru, Karnataka, India, and is available on a contract basis. This role may require strong problem-solving skills and the ability to work well within a hybrid environment. Ideal candidates will thrive in a dynamic support setting and must be adaptable to various challenges that arise.

About Company

People Prime Worldwide specializes in providing recruitment and staffing solutions in various sectors.

Core Requirements

  • Strong problem-solving skills
  • Experience in customer support
  • Knowledge of ServiceNow
  • Ability to work in a hybrid environment
  • Excellent communication skills

Responsibilities

  • Provide user support for ServiceNow
  • Troubleshoot issues effectively
  • Assist in maintaining services
  • Collaborate with cross-functional teams
  • Document user interactions
  • Train users on ServiceNow features
  • Resolve technical problems promptly

Must Have skills

Customer serviceServiceNowTechnical supportProblem-solvingCommunication

Nice To Have Skills

AdaptabilityTeam collaborationDocumentation skillsTraining skillsTime management

Tools Knowledge Requried

ServiceNowSlackJiraEmailZoom

Job Keywords

Support SpecialistServiceNowCustomer ServiceTechnical SupportContract

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