Support Specialist
MSAB
Posted
3 weeks ago
Singapore
Remote
SGD 6K
Mid Level
Full Time
Sema Summary
The role involves ensuring customer success throughout the lifecycle of digital forensic solutions. Responsibilities include providing technical support and consulting services to clients.
About Company
MSAB is a global leader in digital forensic technology, focusing on mobile device examination and analysis. The company partners with law enforcement and government agencies to enhance investigation capabilities.
Core Requirements
- Experience in digital forensics
- Strong troubleshooting skills
- Ability to communicate effectively in English
- Experience with cloud solutions
- Technical installation expertise
Responsibilities
- Conduct pre-installation consultation meetings
- Provide onboarding and implementation services
- Enable customer adoption of solutions
- Resolve technical issues for clients
- Act as a trusted advisor during installations
- Gather customer requirements for solutions
- Support clients throughout the solution lifecycle
Benifits
- Innovative work environment
- Ethical company culture
- Global team collaboration
- Challenging projects
- Opportunity for growth
Must Have skills
Job Keywords
Similar Jobs
IT Support Specialist
RI Works
Singapore
Product Support Specialist
Stripe
Singapore, Singapore
Customer Support Specialist
ATR
Singapore
Customer Support Specialist
PULSE
South Asia
Customer Support Specialist
Remotivate
Remote
SEO Specialist
ONE Championship
Singapore, Singapore
SEO Specialist
Order Q
Remote
SEO Specialist
Activate Talent
Remote
HR Specialist
ClearDesk
Remote
AI Specialist
Manulife
Singapore, Singapore
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.