Semesteria Logo
CFB Bots Pte Ltd

Support Specialist

CFB Bots Pte Ltd

Posted

2 weeks ago

Remote

Remote

MYR 5K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Remote Support Specialist at CFB Bots Pte Ltd is responsible for assisting clients with RPA automation queries and ensuring timely resolutions. This is a full-time position ideal for junior professionals eager to develop their careers in IT support and automation. The job offers flexibility with a remote work setup. Candidates should be prepared to provide technical assistance and maintain communication with clients to enhance their overall experience.

About Company

CFB Bots Pte Ltd specializes in automation solutions, catering to a diverse client base with innovative technologies.

Core Requirements

  • Technical support experience
  • Knowledge of RPA tools
  • Strong communication skills
  • Problem-solving abilities
  • Bachelor's degree in IT or related field

Responsibilities

  • Assist clients with RPA automation inquiries
  • Provide remote technical support
  • Troubleshoot issues related to automation tools
  • Maintain documentation of client interactions
  • Collaborate with other IT team members
  • Monitor and report on client satisfaction
  • Continuously improve support processes

Must Have skills

Technical supportRPA knowledgeCommunicationProblem-solvingTeam collaboration

Nice To Have Skills

Customer serviceProject managementData analysis

Tools Knowledge Requried

RPA toolsRemote support softwareTicketing systems

Job Keywords

SupportRemoteAutomationTechnical AssistanceClient Relations

Similar Jobs