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Support Specialist
Livekeeping
Posted
yesterday

Noida, Uttar Pradesh, India

Onsite

INR 30K

Full Time

Job Categories

Support Customer Technical Operations Service

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Sema Summary

The Support Specialist role at Livekeeping involves providing assistance and solutions to customers in Noida, Uttar Pradesh. This full-time position requires effective communication and problem-solving skills, addressing customer inquiries effectively. Candidates should be prepared to work on-site and contribute to enhancing customer satisfaction. The estimated salary for this position is INR 30,000 per month.

About Company

Livekeeping is a company under IndiaMART that focuses on maintaining quality customer support and services.

Core Requirements

Excellent communication skills
Problem-solving ability
Customer-focused attitude
Basic technical knowledge
High school diploma or equivalent

Responsibilities

Assist customers with inquiries and issues
Provide troubleshooting and product support
Document customer interactions
Collaborate with team members
Ensure high levels of customer satisfaction
Manage follow-up communications
Report on customer feedback and issues

Must Have skills

CommunicationProblem-solvingCustomer serviceTechnical supportTime management

Nice To Have Skills

Sales skillsMultitaskingAnalyticsTeam collaborationConflict resolution

Tools Knowledge Requried

Helpdesk softwareCRM systemsProduct knowledge database

Job Keywords

customer supporttechnical assistanceproblem solvingclient communicationsupport specialist

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