Support Specialist
InterSystems
Posted
2 days ago
Jakarta, Indonesia
Onsite
IDR 10M
Full Time
Sema Summary
The Support Specialist role at InterSystems involves providing customer support and technical assistance for their software solutions. Candidates will address issues raised by customers and work towards effective resolutions. Strong communication skills and problem-solving abilities are vital for this position. This role is based in Jakarta, Indonesia and offers a full-time employment opportunity. The estimated salary is around IDR 10,000,000 per month.
About Company
InterSystems is a global software company specializing in data management and integration solutions. They focus on delivering reliable software that enables organizations to optimize their operations.
Core Requirements
- Proven experience in technical support.
- Strong problem-solving skills.
- Excellent communication abilities.
- Ability to work independently.
- Familiarity with software troubleshooting.
Responsibilities
- Provide technical support to customers.
- Resolve software-related issues.
- Collaborate with development teams.
- Maintain customer satisfaction.
- Document customer interactions.
- Assist in software installations.
- Train users on product features.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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