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Semesteria

Support Specialist

Semesteria

Posted

last week

Ho Chi Minh City, Vietnam

Onsite

VND 30M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Agency Support Specialist ensures insurance agents have the necessary tools and resources to achieve their goals. The role emphasizes effective communication and administrative support.

About Company

JAF Holdings Inc. specializes in advertising services and has a significant presence on LinkedIn.

Core Requirements

  • Bachelor’s degree in business administration or Finance
  • Experience in the life insurance or financial services industry
  • Strong organizational skills
  • Excellent communication abilities
  • Proficiency in Microsoft Office Suite and CRM systems

Responsibilities

  • Serve as primary contact for agents
  • Assist agents with product knowledge
  • Facilitate communication between agents and departments
  • Prepare performance reports and presentations
  • Handle administrative tasks like data entry
  • Process agent commissions and bonuses
  • Gather agent feedback for process improvement

Benifits

  • health care insurance
  • performance-based bonuses
  • career development opportunities

Must Have skills

Organizational skillsInterpersonal abilitiesMicrosoft Office proficiencyCustomer service mindsetAbility to work independently and in teams

Job Keywords

insurance supportadministrationcommunicationagent relationscustomer service

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